Northside Care at Home

Suite 1, 380 Sandgate Rd, Albion QLD 4010
17% package management fee · No exit fee, ever
OUR TEAM

Thirty-one carers, all employed by us

Not contractors, not a labour hire pool. Employed staff on proper wages with paid travel time.

Who you will be booked with

Nobody here carries a client they have not met. Your regular carers stay your carers, visit to visit.

Robyn Ellery, director and care manager

Robyn Ellery

Director & care manager

Robyn spent fourteen years as a community nurse before starting this service, largely out of frustration at watching clients get a different face through the door every week. Every care plan is written or reviewed by her, and she still does assessments herself two days a week. The 17% fee and the no-exit-fee policy are both hers.

Registered nurse, 24 years · founded the service in 2013

Tanya Mahoney, care coordinator

Tanya Mahoney

Care coordinator

Tanya builds the rosters, which is the single most important job in home care and the one most providers treat as an afterthought. She is the person who makes sure the same two carers cover a client, and the one families ring when something needs changing.

Certificate IV in Ageing Support · here 8 years

Josef Brandt, senior support worker

Josef Brandt

Senior support worker

Josef does personal care and mobility support, and mentors our newer carers. He came to this work at forty-five after a career in construction and says it is the first job he has had where the point of it was obvious.

Certificate III in Individual Support · here 6 years

Lily Ferraro, support worker

Lily Ferraro

Support worker

Lily covers domestic and social support across Nundah and Northgate, with the longest-standing client relationships in the service — several of the same households every week for five years, which is exactly the model this place exists to run.

Certificate III in Individual Support · here 5 years

A phone call today can start next week

Care coordinators answer directly — no call centre, no script. If something has just happened, say so; we hold capacity every week for urgent starts.

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