Storm & insurance work
Hail hit. Now what?
Make it safe, document it properly, then let the claim do the work. We’ve run hundreds of Brisbane storm claims and we deal with the assessors directly.
Do these four things, in this order
Photograph everything, then call us
From the ground and inside the house. Ceiling stains, wet carpet, tiles on the lawn, dents in the gutter. Don’t tidy up yet — and don’t climb up there in the wet.
We make it safe within four hours
Emergency tarping and temporary patching to stop further water damage. Every policy requires you to mitigate — and emergency make-safe is almost always covered separately from the repair.
You get a claim-ready damage report
Itemised photos, a written cause-of-damage statement and a full scope of works priced to industry rates. That’s the document your insurer actually needs — a one-line quote gets pushed back.
We handle the assessor and do the repair
We meet them on site, walk the roof with them, and argue the scope if it comes back short. You’re free to use us even when the insurer suggests their own panel builder — your policy, your choice of licensed contractor.
Common questions
Usually covered
Usually argued
This is where a proper report earns its keep. We’ve reversed plenty of partial declines with photos and a written cause-of-damage opinion.
Storm damage doesn't wait
Emergency line is answered by a person, 24/7 during storm season.