Fixed fees, real deadlines, and the phone answered.
Three things that sound basic and are the whole reason clients move to us from somewhere larger.
We left a practice where the target was billable hours.
It is a system that rewards long conversations and penalises quick, useful answers, and after enough years you can feel it shaping what you say. Ledger Row was set up on fixed fees from day one so that being efficient is not a commercial problem.
Three of us, all qualified, working with small businesses across inner Brisbane. We cap how many clients each accountant carries, which is why we occasionally have a short wait list in January and why the phone still gets picked up in the meantime.
Four things you can hold us to
They are in the engagement letter as well as on this page.
A fixed monthly fee
Agreed once a year in advance. It does not change mid-year because a job took longer than we expected.
Questions are included
Ring, email, drop in. There is no charge for asking and no clock running while you think out loud.
Deadlines chased, not just noted
You will get reminders well before a filing date and a phone call if we have not heard back. Late filing penalties are avoidable.
Plain English, always
If an explanation needs jargon, we have not finished explaining. Ask us to go again and we will.
Three steps, usually inside a fortnight
A free conversation about the business, what you have been paying and what has been frustrating you about it.
We quote a fixed monthly fee covering everything you need for the year. If your current accountant is better value, we will say so.
We handle the handover, including chasing your previous accountant for records, and set up the software. You do very little.
Who would look after your accounts
You get one named accountant and you keep them.
Priya Halloran
Director — companies
Michael Okonkwo
Grace Tiller
Accountant — payroll and BAS
Send us last year's accounts and we will quote in two working days.
No obligation, and we will tell you if you are already on a good deal.