One roof. The whole toolkit.
Consult rooms designed to calm, a surgical suite most practices refer out to, and a separate cat waiting area because dogs are a lot.
Opened by a vet who hated saying 'we'll have to send you elsewhere'.
Dr Marta Fern spent her early career in practices that referred out anything interesting — the lab work, the imaging, the surgery. Owners drove miles between buildings while worrying. Fernbrook was the fix: everything routine-serious, under one roof, done by faces you know.
Twelve years on, the referral letters we still write are for the genuinely specialist stuff — and we phone ahead so someone’s expecting you.
Four rules of the consult room.
On the wall by the scales, kept in every appointment.
Estimates first
Itemised, explained, agreed — before treatment, not on the invoice.
Plain English, twice
Clinical terms for the notes, kitchen-table terms for you.
Fear-free handling
Slow introductions, treats budgeted per visit, and cats away from dogs entirely.
Honest options
Gold-standard, sensible-middle and wait-and-see — you’ll hear all three where they exist.
A Tuesday on Fernbrook Lane.
The building your pet actually visits.
Reception
Scales, treats, patience
The cat corner
High shelves, no dogs
Consult rooms
Non-slip tables, calm light
The lab
Results in hours, not days
Surgery
The suite we’re proud of
Recovery
Warm, quiet, watched
The people your pet pulls towards.
Three of the twelve of us — the rest are in the back being climbed on.
Dr Marta Fern
Founder & Clinical Director
Dr Ossian Reyes
Veterinary Surgeon
Tilly Marchant
Head Veterinary Nurse
Come nose around before you need us.
New-owner tours run Saturday mornings — see the building, meet a nurse, register in ten minutes. Pets welcome, obviously.