Newstead · Teneriffe · Bowen Hills · No referral needed
Hands on. Then a plan you can do without us.
Every appointment is a full 40 minutes with the same physio: no doubling up, no shuffling you onto a machine for 20 of them. You leave with three exercises, written down, that fit the week you actually have.
First appointment usually inside 48 hours. 6:30am and 6:45pm slots for people who work.
What’s hurting?
Pick the closest. Not on the list? Ring and describe it; if it belongs with a GP or a surgeon, we will say so.
AHPRA registeredAll four physios, and members of the APA.
HICAPS at the deskClaim on the spot and pay the gap only.
Medicare EPC visitsFive subsidised visits a year with a GP care plan.
6:30am to 7pmMon–Fri. Saturday 7am–1pm.
Parking on siteThree bays behind the building, plus street parking.
What we treat
Six things people come in with
Back & neck pain
Desk necks, disc flare-ups, and the back that goes every few months.
Running & load injuries
Shin pain, ITB, achilles, plantar fascia. We look at your training load, not just the sore bit.
Post-operative rehab
Knee, shoulder and joint replacements, worked to your surgeon’s protocol.
Shockwave therapy
For stubborn tendon problems. Usually three to five sessions, inside the standard fee.
Strength & movement
One-on-one sessions in our rehab space, for staying off the treatment table.
WorkCover & CTP
Billed direct to the insurer, with reports on time and a plan your employer can read.
How it actually goes
Four appointments, not a subscription
You get an estimate of how many appointments this should take at the end of the first one, even if the honest answer is twelve.
We find the driver
Twenty minutes of history and testing before anyone puts a hand on you.
Hands-on, same visit
Manual therapy, dry needling or shockwave where it helps, all inside the fee.
Three exercises, written down
Not fifteen. Three, with sets, reps and a photo, emailed before you reach the car park.
A finish line
You are told at visit one roughly how many it should take. Then we discharge you.
Who you’ll see
Four physios, each owning their caseload
Jarrah Nolan
Principal physio
BPhty · AHPRA · APA
Simone Vella
Senior physio
MPhty (Sports) · AHPRA
Deng Akot
Physio
BPhty (Hons) · AHPRA
Hana Sato
Physio · rehab lead
BPhty, GDip Exercise · AHPRA
The fee, plainly
One price. Forty minutes. No upsell.
HICAPS at the desk, so you claim on the spot. No packs of ten, no 12-week program, no extra charge for taping, needling or your exercise program.
Initial consultation
Forty minutes. Assessment and treatment in the same visit.
Standard consultation
Every follow-up, also forty minutes. Needling, shockwave and taping are inside it.
Find us
Longland St, Newstead
| Monday – Friday | 6:30am – 7:00pm |
|---|---|
| Saturday | 7:00am – 1:00pm |
| Sunday | Closed |
| Public holidays | Closed |
Ten minutes’ walk from Bowen Hills station.
Questions
Questions we get daily
The things people ask on the phone before they book.
Do I need a referral from my GP?
No. Physiotherapy is a first-contact profession, so you can book straight in. A referral only matters for a Medicare rebate.
How many appointments will this take?
An estimate at the end of the first appointment. If it needs three months, we say so.
Will it be hands-on or just exercises?
Both, in the same visit.
Can I claim on my private health?
Yes, through the HICAPS terminal at the desk. You claim on the spot and pay the gap only.
Do you see WorkCover and car accident claims?
Yes. We bill the insurer directly. Bring your claim number.
First appointment usually inside 48 hours
No referral needed. Ring between 6:30am and 7pm weekdays and somebody here picks it up.