You can see exactly where the money goes.
A food project, free debt and benefits advice, and a youth space, run from one building on the river at Yeronga by six staff and around ninety volunteers. Our accounts are lodged with the ACNC every year and linked from this site.
You should be able to see where the money goes before you give any.
Our published accounts show exactly what goes to the three services, what covers the building and running costs, and what covers fundraising. The split moves a little each year, and when it moves the wrong way, we will say so here.
Three services, one building
All free at the point of use. No referral needed for any of them.
The food project
A choice-based pantry three days a week, plus a hot meal on Wednesdays. No vouchers and no referral required.
Debt and benefits advice
Free, confidential, one-to-one appointments with trained advisers. We will sit with you and make the phone calls if that helps.
The youth space
Open four evenings a week for eleven to eighteens. Somewhere warm, free, and staffed by people who know their names.
From our published annual accounts
Independently examined and lodged with the ACNC. The full document is on the impact page.
Year we opened the doors
Services, one building
Cost of a debt or benefits appointment, ever
Volunteers on the roster
Shared with permission, names changed
Nobody asked me to prove anything. I walked in, I chose what we needed, and somebody made me a cup of tea. That sounds small when you have not been at that point.
Pantry user, Yeronga
The adviser rang the creditors while I sat there, because I could not face doing it. Four months later the arrears are on a plan I can actually afford.
Debt advice client, Fairfield
My son goes twice a week and has done for two years. He talks to the staff there about things he does not talk to me about, and I am glad somebody is listening.
Parent, Rocklea