{"id":13,"date":"2026-09-17T17:06:57","date_gmt":"2026-09-17T17:06:57","guid":{"rendered":"https:\/\/lite.buildprosites.com\/redgum-plumbing\/faq\/"},"modified":"2026-09-21T16:52:30","modified_gmt":"2026-09-21T16:52:30","slug":"faq","status":"publish","type":"page","link":"https:\/\/lite.buildprosites.com\/redgum-plumbing\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"13\" class=\"elementor elementor-13\">\n\t\t\t\t<div data-bps-section=\"section\" data-bps-section-slug=\"hero-01\" class=\"elementor-element elementor-element-d573a1c8 section dark moa-sd e-flex e-con-boxed e-con e-parent\" data-id=\"d573a1c8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8ef6b64d e-con-full e-flex e-con e-child\" data-id=\"8ef6b64d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5b77d282 e-con-full e-flex e-con e-child\" data-id=\"5b77d282\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-e06364ba e-con-full e-flex e-con e-child\" data-id=\"e06364ba\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div data-bps-id=\"hero-01-headline-1\" data-bps-type=\"headline\" class=\"elementor-element elementor-element-b22b3a10 prehead elementor-widget elementor-widget-heading\" data-id=\"b22b3a10\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Questions<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div data-bps-id=\"hero-01-headline-2\" data-bps-type=\"headline\" class=\"elementor-element elementor-element-28dae013 hero-title elementor-widget elementor-widget-heading\" data-id=\"28dae013\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">The questions people ask at 11pm<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div data-bps-id=\"hero-01-subheadline-1\" data-bps-type=\"subheadline\" class=\"elementor-element elementor-element-e5ec1fe8 hero-subtitle elementor-widget elementor-widget-text-editor\" data-id=\"e5ec1fe8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tAnswered plainly, including the ones where the answer costs us the job.\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bf15b3d4 e-con-full e-flex e-con e-child\" data-id=\"bf15b3d4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div data-bps-id=\"hero-01-cta-text-1\" data-bps-type=\"cta_button\" class=\"elementor-element elementor-element-3d4739f5 elementor-widget elementor-widget-button\" data-id=\"3d4739f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"tel:+61480043640\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Call 0480 043 640<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-bps-section=\"section\" data-bps-section-slug=\"faq-01\" class=\"elementor-element elementor-element-5362c827 section light moa-xl e-flex e-con-boxed e-con e-parent\" data-id=\"5362c827\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-88cad383 e-con-full moa-width-narrow e-flex e-con e-child\" data-id=\"88cad383\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4dc90121 e-con-full e-flex e-con e-child\" data-id=\"4dc90121\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div data-bps-id=\"faq-01-headline-1\" data-bps-type=\"headline\" class=\"elementor-element elementor-element-fd7cf027 prehead elementor-widget elementor-widget-heading\" data-id=\"fd7cf027\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Common questions<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div data-bps-id=\"faq-01-headline-2\" data-bps-type=\"headline\" class=\"elementor-element elementor-element-255e66db elementor-widget elementor-widget-heading\" data-id=\"255e66db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Do you charge a call-out fee?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div data-bps-id=\"faq-01-subheadline-1\" data-bps-type=\"subheadline\" class=\"elementor-element elementor-element-5530d548 elementor-widget elementor-widget-text-editor\" data-id=\"5530d548\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tNo. You get a fixed price for the job before we start, and that is the price whether it takes twenty minutes or two hours.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-aaf525c2 e-con-full e-flex e-con e-child\" data-id=\"aaf525c2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-c86f8e1d e-con-full light moa-sd e-flex section e-con e-child\" data-id=\"c86f8e1d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div data-bps-id=\"faq-01-headline-3\" data-bps-type=\"headline\" class=\"elementor-element elementor-element-2fe7a701 elementor-widget elementor-widget-heading\" data-id=\"2fe7a701\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Are you actually available at 2am?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div data-bps-id=\"faq-01-subheadline-2\" data-bps-type=\"subheadline\" class=\"elementor-element elementor-element-d0ac8537 elementor-widget elementor-widget-text-editor\" data-id=\"d0ac8537\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tYes \u2014 a plumber is on call every night, not an answering service that books you for Tuesday.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5e9efe18 e-con-full light moa-sd e-flex section e-con e-child\" data-id=\"5e9efe18\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div data-bps-id=\"faq-01-headline-4\" data-bps-type=\"headline\" class=\"elementor-element elementor-element-322591c7 elementor-widget elementor-widget-heading\" data-id=\"322591c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">How fast can you get here?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div data-bps-id=\"faq-01-subheadline-3\" data-bps-type=\"subheadline\" class=\"elementor-element elementor-element-d6dc8807 elementor-widget elementor-widget-text-editor\" data-id=\"d6dc8807\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tSame day for most jobs, and usually within the hour for a genuine emergency in the metro area.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-11ff76de e-con-full light moa-sd e-flex section e-con e-child\" data-id=\"11ff76de\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div data-bps-id=\"faq-01-headline-5\" data-bps-type=\"headline\" class=\"elementor-element elementor-element-518b58b3 elementor-widget elementor-widget-heading\" data-id=\"518b58b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Will you put a camera down the drain?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div data-bps-id=\"faq-01-subheadline-4\" data-bps-type=\"subheadline\" class=\"elementor-element elementor-element-49890ef9 elementor-widget elementor-widget-text-editor\" data-id=\"49890ef9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tOn every drain we clear, and you get the footage. Clearing a blockage without finding the cause is how you end up paying three times.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ed0a34cf e-con-full light moa-sd e-flex section e-con e-child\" data-id=\"ed0a34cf\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div data-bps-id=\"faq-01-headline-6\" data-bps-type=\"headline\" class=\"elementor-element elementor-element-fb2cc902 elementor-widget elementor-widget-heading\" data-id=\"fb2cc902\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Do you do small jobs?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div data-bps-id=\"faq-01-subheadline-5\" data-bps-type=\"subheadline\" class=\"elementor-element elementor-element-1a51e1f8 elementor-widget elementor-widget-text-editor\" data-id=\"1a51e1f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tYes. A running toilet wastes about 200 litres a day and is a twenty-minute fix \u2014 it is worth the visit.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5a1c6a8f e-con-full light moa-sd e-flex section e-con e-child\" data-id=\"5a1c6a8f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div data-bps-id=\"faq-01-headline-7\" data-bps-type=\"headline\" class=\"elementor-element elementor-element-a74c7fd5 elementor-widget elementor-widget-heading\" data-id=\"a74c7fd5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">What if it turns out to be bigger than quoted?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div data-bps-id=\"faq-01-subheadline-6\" data-bps-type=\"subheadline\" class=\"elementor-element elementor-element-e82b8e96 elementor-widget elementor-widget-text-editor\" data-id=\"e82b8e96\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tWe stop and re-quote before continuing. Nobody finds out at the end.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d56341a3 e-con-full light moa-sd e-flex section e-con e-child\" data-id=\"d56341a3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div data-bps-id=\"faq-01-headline-8\" data-bps-type=\"headline\" class=\"elementor-element elementor-element-b9946167 elementor-widget elementor-widget-heading\" data-id=\"b9946167\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Do you clean up?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div data-bps-id=\"faq-01-subheadline-7\" data-bps-type=\"subheadline\" class=\"elementor-element elementor-element-8e71271c elementor-widget elementor-widget-text-editor\" data-id=\"8e71271c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tDrop sheets, boot covers, and the old unit taken away. Nobody should be able to tell we were there.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-bps-section=\"section\" data-bps-section-slug=\"cta-04\" class=\"elementor-element elementor-element-c87917be section dark moa-sd e-flex e-con-boxed e-con e-parent\" data-id=\"c87917be\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3ac2749b e-con-full e-flex e-con e-child\" data-id=\"3ac2749b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-a0051c4f e-con-full e-flex e-con e-child\" data-id=\"a0051c4f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div data-bps-id=\"cta-04-headline-1\" data-bps-type=\"headline\" class=\"elementor-element elementor-element-111d1a7d section-title elementor-widget elementor-widget-heading\" data-id=\"111d1a7d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Still not sure?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div data-bps-id=\"cta-04-subheadline-1\" data-bps-type=\"subheadline\" class=\"elementor-element elementor-element-4e981dfc elementor-widget elementor-widget-text-editor\" data-id=\"4e981dfc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tDescribe it on the phone. If it can wait, we will say so.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f1aa430c e-con-full e-flex e-con e-child\" data-id=\"f1aa430c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-8c27091b e-con-full e-flex e-con e-child\" data-id=\"8c27091b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-e4fcce34 e-flex e-con-boxed bps-ghost e-con e-child\" data-id=\"e4fcce34\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div data-bps-id=\"cta-04-cta-text-1\" data-bps-type=\"cta_button\" class=\"elementor-element elementor-element-5bf98df7 elementor-align-justify bps-bg-accent-2 elementor-widget elementor-widget-button\" data-id=\"5bf98df7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"tel:+61480043640\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Call 0480 043 640<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-aa7a843f e-flex e-con-boxed e-con e-child\" data-id=\"aa7a843f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div data-bps-id=\"cta-04-cta-text-2\" data-bps-type=\"cta_button\" class=\"elementor-element elementor-element-6947187f elementor-align-justify bps-bg-accent-3 elementor-widget elementor-widget-button\" data-id=\"6947187f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"https:\/\/lite.buildprosites.com\/redgum-plumbing\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Book a plumber<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/lite.buildprosites.com\/redgum-plumbing\/wp-json\/wp\/v2\/pages\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lite.buildprosites.com\/redgum-plumbing\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lite.buildprosites.com\/redgum-plumbing\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/lite.buildprosites.com\/redgum-plumbing\/wp-json\/wp\/v2\/comments?post=13"}],"version-history":[{"count":1,"href":"https:\/\/lite.buildprosites.com\/redgum-plumbing\/wp-json\/wp\/v2\/pages\/13\/revisions"}],"predecessor-version":[{"id":27,"href":"https:\/\/lite.buildprosites.com\/redgum-plumbing\/wp-json\/wp\/v2\/pages\/13\/revisions\/27"}],"wp:attachment":[{"href":"https:\/\/lite.buildprosites.com\/redgum-plumbing\/wp-json\/wp\/v2\/media?parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}