{"id":12,"date":"2026-09-17T17:06:57","date_gmt":"2026-09-17T17:06:57","guid":{"rendered":"https:\/\/lite.buildprosites.com\/redgum-plumbing\/about\/"},"modified":"2026-09-21T16:52:29","modified_gmt":"2026-09-21T16:52:29","slug":"about","status":"publish","type":"page","link":"https:\/\/lite.buildprosites.com\/redgum-plumbing\/about\/","title":{"rendered":"About"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"12\" class=\"elementor elementor-12\">\n\t\t\t\t<div data-bps-section=\"section\" data-bps-section-slug=\"hero-01\" class=\"elementor-element elementor-element-e508d3f5 section dark moa-lg e-flex e-con-boxed e-con e-parent\" data-id=\"e508d3f5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-608b48cb e-con-full e-flex e-con e-child\" data-id=\"608b48cb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-9606fcf1 e-con-full e-flex e-con e-child\" data-id=\"9606fcf1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-6d4db42a e-con-full e-flex e-con e-child\" data-id=\"6d4db42a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div data-bps-id=\"hero-01-headline-1\" data-bps-type=\"headline\" class=\"elementor-element elementor-element-bbfcac4c prehead elementor-widget elementor-widget-heading\" data-id=\"bbfcac4c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">About Redgum<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div data-bps-id=\"hero-01-headline-2\" data-bps-type=\"headline\" class=\"elementor-element elementor-element-c72562d7 hero-title elementor-widget elementor-widget-heading\" data-id=\"c72562d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Six vans, one office, no franchise fee<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div data-bps-id=\"hero-01-subheadline-1\" data-bps-type=\"subheadline\" class=\"elementor-element elementor-element-b7fa61b3 hero-subtitle elementor-widget elementor-widget-text-editor\" data-id=\"b7fa61b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tRedgum is owner-run. The person who quotes your job is the person who answers for it.\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-27841237 e-con-full e-flex e-con e-child\" data-id=\"27841237\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div data-bps-id=\"hero-01-cta-text-1\" data-bps-type=\"cta_button\" class=\"elementor-element elementor-element-9949d0c9 elementor-widget elementor-widget-button\" data-id=\"9949d0c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"tel:+61480043640\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Call 0480 043 640<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-bps-section=\"section\" data-bps-section-slug=\"about-01\" class=\"elementor-element elementor-element-1f88a2f5 section light moa-lg e-flex e-con-boxed e-con e-parent\" data-id=\"1f88a2f5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b69a87ff e-con-full e-flex e-con e-child\" data-id=\"b69a87ff\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-f662ef30 e-con-full e-flex e-con e-child\" data-id=\"f662ef30\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div data-bps-id=\"about-01-headline-1\" data-bps-type=\"headline\" class=\"elementor-element elementor-element-53f72a8d prehead elementor-widget elementor-widget-heading\" data-id=\"53f72a8d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">How we price<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div data-bps-id=\"about-01-headline-2\" data-bps-type=\"headline\" class=\"elementor-element elementor-element-92ea782a elementor-widget elementor-widget-heading\" data-id=\"92ea782a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The rate card came first<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div data-bps-id=\"about-01-subheadline-1\" data-bps-type=\"subheadline\" class=\"elementor-element elementor-element-108225ac elementor-widget elementor-widget-text-editor\" data-id=\"108225ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tMost plumbing complaints are not about the work \u2014 they are about the bill arriving larger than the conversation. So we wrote the rate card before we took the first job, and we quote from it in front of you.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div data-bps-id=\"about-01-subheadline-2\" data-bps-type=\"subheadline\" class=\"elementor-element elementor-element-10a557b2 elementor-widget elementor-widget-text-editor\" data-id=\"10a557b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tIf the job turns out to be bigger than it looked, we stop and re-quote. Nobody finds out at the end.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div data-bps-id=\"about-01-cta-text-1\" data-bps-type=\"cta_button\" class=\"elementor-element elementor-element-7907106b elementor-align-left elementor-widget elementor-widget-button\" data-id=\"7907106b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg\" href=\"https:\/\/lite.buildprosites.com\/redgum-plumbing\/services\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">See our rates<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5adc9bb8 e-con-full bps-media e-flex e-con e-child\" data-id=\"5adc9bb8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div data-bps-id=\"about-01-image-url-1\" data-bps-type=\"image\" class=\"elementor-element elementor-element-f2db6366 elementor-widget elementor-widget-image\" data-id=\"f2db6366\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/lite.buildprosites.com\/redgum-plumbing\/wp-content\/uploads\/sites\/172\/2026\/09\/rg-about-187392525-0.png\" class=\"attachment-large size-large wp-image-149\" alt=\"\" srcset=\"https:\/\/lite.buildprosites.com\/redgum-plumbing\/wp-content\/uploads\/sites\/172\/2026\/09\/rg-about-187392525-0.png 1024w, https:\/\/lite.buildprosites.com\/redgum-plumbing\/wp-content\/uploads\/sites\/172\/2026\/09\/rg-about-187392525-0-300x225.png 300w, https:\/\/lite.buildprosites.com\/redgum-plumbing\/wp-content\/uploads\/sites\/172\/2026\/09\/rg-about-187392525-0-768x576.png 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-bps-section=\"section\" data-bps-section-slug=\"features-05\" class=\"elementor-element elementor-element-5bb6d7ac section light2 moa-lg e-flex e-con-boxed e-con e-parent\" data-id=\"5bb6d7ac\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3bedb890 e-con-full e-flex e-con e-child\" data-id=\"3bedb890\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div data-bps-id=\"features-05-headline-1\" data-bps-type=\"headline\" class=\"elementor-element elementor-element-41a2d545 bps-text-accent prehead elementor-widget elementor-widget-heading\" data-id=\"41a2d545\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">The paperwork<\/span>\t\t\t\t<\/div>\n\t\t\t\t<div data-bps-id=\"features-05-headline-2\" data-bps-type=\"headline\" class=\"elementor-element elementor-element-3779304c section-title elementor-widget elementor-widget-heading\" data-id=\"3779304c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Licences and cover<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c1f7e565 e-con-full e-flex e-con e-child\" data-id=\"c1f7e565\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-03eb3f54 e-grid e-con-full e-con e-child\" data-id=\"03eb3f54\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-c16ec494 e-con-full light moa-sd e-flex section e-con e-child\" data-id=\"c16ec494\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div data-bps-id=\"features-05-headline-3\" data-bps-type=\"headline\" class=\"elementor-element elementor-element-fac95de8 elementor-widget elementor-widget-heading\" data-id=\"fac95de8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">QBCC licence<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div data-bps-id=\"features-05-subheadline-1\" data-bps-type=\"subheadline\" class=\"elementor-element elementor-element-83afc0b0 elementor-widget elementor-widget-text-editor\" data-id=\"83afc0b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tQBCC 0000000 &mdash; plumbing and drainage. Verify it on the QBCC register before you let any trade start.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3751b1b9 e-con-full light moa-sd e-flex section e-con e-child\" data-id=\"3751b1b9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div data-bps-id=\"features-05-headline-4\" data-bps-type=\"headline\" class=\"elementor-element elementor-element-b790ecae elementor-widget elementor-widget-heading\" data-id=\"b790ecae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Public liability<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div data-bps-id=\"features-05-subheadline-2\" data-bps-type=\"subheadline\" class=\"elementor-element elementor-element-bed128b7 elementor-widget elementor-widget-text-editor\" data-id=\"bed128b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tTwenty million, current, certificate supplied on request.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cf8d5c11 e-con-full light moa-sd e-flex section e-con e-child\" data-id=\"cf8d5c11\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div data-bps-id=\"features-05-headline-5\" data-bps-type=\"headline\" class=\"elementor-element elementor-element-b55f802d elementor-widget elementor-widget-heading\" data-id=\"b55f802d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Compliance certificates<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div data-bps-id=\"features-05-subheadline-3\" data-bps-type=\"subheadline\" class=\"elementor-element elementor-element-d8c2c676 elementor-widget elementor-widget-text-editor\" data-id=\"d8c2c676\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tIssued for every job that needs one, lodged, and a copy sent to you.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3dcd5eb0 e-con-full light moa-sd e-flex section e-con e-child\" data-id=\"3dcd5eb0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div data-bps-id=\"features-05-headline-6\" data-bps-type=\"headline\" class=\"elementor-element elementor-element-9d365a60 elementor-widget elementor-widget-heading\" data-id=\"9d365a60\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Licensed, not &ldquo;licensed adjacent&rdquo;<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div data-bps-id=\"features-05-subheadline-4\" data-bps-type=\"subheadline\" class=\"elementor-element elementor-element-e2cfecee elementor-widget elementor-widget-text-editor\" data-id=\"e2cfecee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tEvery plumber on the van holds their own licence. Nobody on this team is an unlicensed offsider working alone.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-26a213a7 e-con-full light moa-sd e-flex section e-con e-child\" data-id=\"26a213a7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div data-bps-id=\"features-05-headline-7\" data-bps-type=\"headline\" class=\"elementor-element elementor-element-fa095b9d elementor-widget elementor-widget-heading\" data-id=\"fa095b9d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Insurance that covers your house<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div data-bps-id=\"features-05-subheadline-5\" data-bps-type=\"subheadline\" class=\"elementor-element elementor-element-a0a6f1f5 elementor-widget elementor-widget-text-editor\" data-id=\"a0a6f1f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tIf we damage something, our insurer pays for it, not you and not your contents policy.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b403b117 e-con-full light moa-sd e-flex section e-con e-child\" data-id=\"b403b117\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div data-bps-id=\"features-05-headline-8\" data-bps-type=\"headline\" class=\"elementor-element elementor-element-b09087cd elementor-widget elementor-widget-heading\" data-id=\"b09087cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Ask us for any of it<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div data-bps-id=\"features-05-subheadline-6\" data-bps-type=\"subheadline\" class=\"elementor-element elementor-element-52bb4333 elementor-widget elementor-widget-text-editor\" data-id=\"52bb4333\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tAll of the above is checkable. Ask any trade for it &mdash; not just us.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-bps-section=\"section\" data-bps-section-slug=\"cta-04\" class=\"elementor-element elementor-element-e8f0db13 section dark moa-sd e-flex e-con-boxed e-con e-parent\" data-id=\"e8f0db13\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1451e790 e-con-full e-flex e-con e-child\" data-id=\"1451e790\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-d3443c9f e-con-full e-flex e-con e-child\" data-id=\"d3443c9f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div data-bps-id=\"cta-04-headline-1\" data-bps-type=\"headline\" class=\"elementor-element elementor-element-3849d77f section-title elementor-widget elementor-widget-heading\" data-id=\"3849d77f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Talk to the person who will do the work<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div data-bps-id=\"cta-04-subheadline-1\" data-bps-type=\"subheadline\" class=\"elementor-element elementor-element-46415192 elementor-widget elementor-widget-text-editor\" data-id=\"46415192\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tNo call centre, no dispatcher reading a script.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a05f7645 e-con-full e-flex e-con e-child\" data-id=\"a05f7645\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-45b43908 e-con-full e-flex e-con e-child\" data-id=\"45b43908\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-f86ead1a e-flex e-con-boxed bps-ghost e-con e-child\" data-id=\"f86ead1a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div data-bps-id=\"cta-04-cta-text-1\" data-bps-type=\"cta_button\" class=\"elementor-element elementor-element-0cf0ce07 elementor-align-justify bps-bg-accent-2 elementor-widget elementor-widget-button\" data-id=\"0cf0ce07\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"tel:+61480043640\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Call 0480 043 640<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5099c77f e-flex e-con-boxed e-con e-child\" data-id=\"5099c77f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div data-bps-id=\"cta-04-cta-text-2\" data-bps-type=\"cta_button\" class=\"elementor-element elementor-element-2331d402 elementor-align-justify bps-bg-accent-3 elementor-widget elementor-widget-button\" data-id=\"2331d402\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"https:\/\/lite.buildprosites.com\/redgum-plumbing\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Book a 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