Fenn & Locke

How we work

We close the doors attackers actually use.

Almost every small business breach we see traces back to the same short list: a reused password, no second factor, a backup nobody tested, an old account never switched off.

So we start there, in that order, and we explain every step in language you can repeat to your team.

01
The engagement, start to finish

Four steps, and you know what you will see after each.

In this order, each one explained in plain words.

Step 01

Risk check

A short review of where you are actually exposed: accounts, devices, backups and the people with keys they no longer need.

You will see: a ranked one-page report

Step 02

Close the basics

Password management, multi-factor login, and a backup that has been restored from at least once to prove it works.

You will see: every account protected, backup proven

Step 03

Train the team

Most breaches arrive by email and get through because someone was busy. Half an hour of the right training beats any product.

You will see: a practice phishing run, and who clicked

Step 04

Monitor

Continuous monitoring so a stolen password is caught in hours rather than discovered months later by a customer.

You will see: an alert, a name to call, a quarterly review

02
How we talk about risk

No scare tactics, and no forty-page report nobody reads.

Fear sells security badly. You get a short list of what is exposed, ranked by what an attacker would reach first, in plain English.

If the honest answer is that you are already in reasonable shape, that is what the report says.

Example report page: what an attacker would reach first

1 page, not 40

1. Staff email logins

One stolen password opens the mailbox

Fix this week

2. Spoofable company email

One DNS record missing

Fix this month

3. Untested backup

Never restored, so never proven

Fix this month

4. Laptop updates

Applied within a fortnight

Already fine

Honest summary: three fixes, no retainer needed. Illustrative only.

Two smiling men at a sunlit wooden table with laptops, coffee and a notebook

The first call is two people and a notepad. Demo photo.

03
What to expect on the first call

Bring your questions. Leave with a short list.

Tell us roughly how many people you have and what you use for email. We will say, in plain words, where we would look first.

If you do not need us, we will say that too.

Find out where you’re exposed

The businesses that get hit are the ones that never checked.

A risk check takes less time than you’d think and tells you exactly where a real attacker would get in first.

Free. Plain English. We reply within 1 business day.

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