{"id":825,"date":"2026-07-28T14:22:05","date_gmt":"2026-07-28T14:22:05","guid":{"rendered":"https:\/\/lite.buildprosites.com\/hallward\/approach\/"},"modified":"2026-09-19T12:18:56","modified_gmt":"2026-09-19T12:18:56","slug":"approach","status":"publish","type":"page","link":"https:\/\/lite.buildprosites.com\/hallward\/approach\/","title":{"rendered":"Our Approach"},"content":{"rendered":"\t\t
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\n\t\t\t\t\tOur approach<\/span>\t\t\t\t<\/div>\n\t\t\t\t
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Plain English, fixed quotes, one named solicitor.<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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Three commitments that shape everything else about how this firm runs.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tSee our expertise<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t
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\n\t\t\t\t\tAbout the firm<\/span>\t\t\t\t<\/div>\n\t\t\t\t
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Two partners who left a large firm to do fewer things properly.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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We both spent a decade in regional practices where the billing target shaped the advice more than we were comfortable with. Hallward & Co was set up to be small enough that the person you speak to is the person doing the work.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Six of us now, in one office, above what was once a printer’s shop in Spring Hill. We have deliberately not opened a second branch, because the thing clients value most is the bit that does not scale.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tHow we charge<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\tWhat we commit to<\/span>\t\t\t\t<\/div>\n\t\t\t\t
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Four things you can hold us to<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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These are in our client care letter as well as on this page, which is the difference between a value and a marketing line.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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A written quote first<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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No work starts without an agreed figure or a clear hourly estimate with a cap you have approved.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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One named solicitor<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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You get a person and their direct line. If they are away you will be told who is covering and why.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Calls returned same day<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Every working day, before we go home. If there is no news we will ring and tell you there is no news.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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We will say if it is not worth it<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Sometimes the legal costs outweigh what is at stake. We would rather lose the instruction than take it without saying so.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t

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\n\t\t\t\t\tWhat happens<\/span>\t\t\t\t<\/div>\n\t\t\t\t
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From first call to first invoice<\/h2>\t\t\t\t<\/div>\n\t\t
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A free half-hour conversation, in person or on the phone, to work out what you actually need and whether we are the right firm.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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A written client care letter with the scope, the fee or the estimate, and who will be doing the work. Nothing starts until you agree it.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Regular updates at agreed points, and a bill that matches the quote. If circumstances change the cost, you hear about it before the work is done.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\tThe people<\/span>\t\t\t\t<\/div>\n\t\t\t\t
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Who you would be working with<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Everyone here is qualified and regulated. Ask for anyone by name.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Nathan\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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Nathan Hallward<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Legal practitioner director — property, conveyancing and employment matters<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Priya Chandra<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Solicitor — practises in family law, separation and parenting arrangements<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Ben Okafor<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Solicitor — wills, estates and powers of attorney<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t

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The first half hour costs nothing and is not a sales call.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Plenty of those conversations end with us telling someone they do not need a solicitor yet.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tBook a first conversation<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tSee our expertise<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Our approach Plain English, fixed quotes, one named solicitor. Three commitments that shape everything else about how this firm runs. […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-825","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/lite.buildprosites.com\/hallward\/wp-json\/wp\/v2\/pages\/825","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lite.buildprosites.com\/hallward\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lite.buildprosites.com\/hallward\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lite.buildprosites.com\/hallward\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lite.buildprosites.com\/hallward\/wp-json\/wp\/v2\/comments?post=825"}],"version-history":[{"count":6,"href":"https:\/\/lite.buildprosites.com\/hallward\/wp-json\/wp\/v2\/pages\/825\/revisions"}],"predecessor-version":[{"id":912,"href":"https:\/\/lite.buildprosites.com\/hallward\/wp-json\/wp\/v2\/pages\/825\/revisions\/912"}],"wp:attachment":[{"href":"https:\/\/lite.buildprosites.com\/hallward\/wp-json\/wp\/v2\/media?parent=825"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}